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Woodlands — Woodlands not replacing damaged shoe purchased online

I have ordered 2 shoes on their site on 10th January, till 15th it was showing'ready for shipment'. I contacted the customer care through their email id, the reply was to contact using a toll free number. I tried but it was continuesly saying busy. The very next day I got the courier, but in their site it was still mentioning ready to ship.

I got the items, but to my shock the item size was huge and it was damaged. I immediately sent a mail, but no reply or call. I tried contacting customer care through their toll free number, but the same story. Busy

One of the worst customer care service they have. Will never get someone on line. What a stupid company
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