Wooe — they making me fraud i purchased lifetime pass (all exams - unlimited tests)

Address:

#1079 Ground Floor Decision Tower, Kalyani Nagar, Pune - 411014.

Sir/madam i made a subscription of LifeTime Pass( All Exams - Unlimited Tests ) online test series in 299 rs
And there was an offer of 100%cashback and 1 year netflix subscription.
They don’t give me anything I mailed him after 6h they provide me Netflix username password but the interested part they changed password after 3h and forget 100% caseback .now he is not reply.I attached important information like payment mode mail screenshots etc please consider my complain because we are poor family how i manage .
Please resolve this issue sir/madam asap.