WWICS Group — Express entry canadian pr

It all started from an online advertisement which I came across in June-2018, that stated “Work and settle in Canada”, which asked for my contact details if I am interested.
Their representative called and asked a few questions about my academic and work background and convinced me that I am more than eligible to work and settle with a permanent residence visa in Canada.
The same was shared to me on my email and i was asked to meet them at their office in Domlur, Bangalore. I met their representative Mr. Bhupathi, who explained me the whole process and convinced me how I am eligible for express entry permanent residence visa for Canada and the steps I will be following to make my profile.
As I had further doubts, I was asked to meet there branch in-charge Mr. Jagdeesh, who again convinced me by telling me about the pros of moving to Canada and how it is a right decision for me. Hence, i was asked to make a payment of INR 94400 to WWICS.
Moving forward, I had to meet the basic eligibility criteria’s, which included getting my education credentials certified by “World Education Services” and obtaining a score above (7, 7, 7, 8) in IELTS.
For WES, they just made the profile online and I was supposed to run behind everything from getting the transcripts to checking if the same are delivered to WES on time to getting the final WES certification for which I had to pay an extra INR 12283. For IELTS, I was guided by their team members to join a local IELTS coaching institute, for which I had to pay INR 12500 and I scored a band of 7.5 (8.5, 7.5, 7, 7) (more than the minimum eligibility criteria) in October-2018
Finally after getting done with all the other formalities and procedures, my profile was made active from Feb-2019 and I was asked to wait for an invitation to apply from the government of Canada and that the Express Entry draw takes place every 2 weeks or so.
After waiting for almost 9 months and not getting any update on the same, I was advised to file for a PNP with Prince Edward Island for which they charged me INR 70799 again as their fee.
Till now, all the payment which I had made to WWICS was for their consultation and guidance only.
Even after all the this, nothing seemed to be working out and disappointed, I waited till Feb-2020 when I found out that my express entry profile has expired and not being renewed which I was assured of that it will be taken care by WWICS. On calling their office, I came to know that they have shut their Bangalore office permanently and the case is now handled by the Mohali team in Punjab.
When I got in touch with the Mohali team for getting my profile renewed, I was told that the same got delayed because the Bangalore office got shut. The opportunities that i would have got during the period my profile was inactive were also lost.
I was then shared my GC Login key and password, where I can view my profile online and can see if there are any new updates. When I logged in to my profile, I found out that I had a pending invitation to apply for a PNP from the New Brunswick government. The message was received in October- 2019 and was not even opened or checked until I opened it in Feb-2020 after my profile had expired.
On calling their head office in Mohali, I was simply told that they will reinitiate my profile and that they had missed out on this message as the Bangalore office had shut and they will try their best to help me getting the opportunity back, which was again not possible because the profile had to be reinitiated and the previous one had expired.
They finally reinitiated the profile in March- 2020 after a number of calls and emails from my end. As I was already fed up of their false promises, unprofessional behaviour and carelessness, I asked them to initiate a refund for the money which I had paid them for their services, for which nobody replied on email till date and on call I was told that the refund cannot be proceeded because they don’t have a policy to refund even if they mess the case up.
Later due to lockdown, the whole process was at a halt and I again waited till October to get another chance from the Govenrment of Canada or a province when I came to know that my IELTS score has now expired and I will again have to appear for the same and get my profile reinitiated again. After all this, I had already lost all hope and energy to waste for the process. So again I mailed them regarding the refund and that how it has been so depressing for me due to their unprofessional and careless behaviour.
Till date I have not received an answer for the same. On calling their head office, team has been asking me to wait as they are trying to take a decision with their legal team on whether to initiate the refund or not and there has been no assurance or compensation given till date except apologies.
In total, have spent INR 203154 directly excluding the other expenses covered for obtaining the transcripts, travelling, etc.

Anyone who value their time, money and stress levels, please stay away from this company. Not only they will waste your money, their carelessness and unprofessional behaviour will be an added stress factor for the time they pretend to provide you the services.
Have wasted more than 2 years of my life and due to their carelessness, lost a golden opportunity for which by the way I paid them. Not only that, their casual behaviour and reluctance to take any responsibility for the same will make you doubt the very existence of this company.
DONOT WASTE YOUR TIME AND MONEY ON THEM, NO MATTER HOW CONVINCING THEY SOUND.
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    WWICS Group Phone
    1-860-2668888
    1-860-2669999
    +91 172 666 3600
    WWICS Group Address
    A-12, Industrial Area, Phase 6, Mohali, Punjab, India - 160055
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