WWICS Group — permanent residency for canada

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8B, Middleton Street Flat No 1A, Geetanjali Apartment 1st Floor, Beside Loreto House and Near Vardhan Market, West Bengal 700071, Kolkata, West Bengal, India
 MoumitaSamanta on May 9, 2019

This is regarding immigration facility provided by company called wwics with head quarter in chandigarh, and regional office in kolkata.

I was looking for immigration in canada as skilled worked. So based on a session conducted by wwics, we had registered in wwics services in 2017 around nov, and have made the payment of entire amount demanded by them for the services. We were being told that both myself and my spouse would be considered as primary applicant and hence the application would be proceeded accordingly.

There was numerous phone calls asking to register and make the payment to avail the service of make one payment and avail offer of applying both individual as primary applicant.

However soon the payment was made the sequence of events followed as under:
1. We were being told to give ietls, apart from which nothing could be done. Not even documentation proceeding etc can be done till we would give ielts.
2. No email on any alert, no follow up, no news letter comes to any of our email id, not even any phone calls for any updates or any follow ups happends.
3. One person asks for some documentation like the resume, we provide her the resume and then the chain email continues for correcting the format of resume and then it suddenly stops.
4. We are being again told without ielts they can do nothing.
5. We proceed with ielts on june 2018 and contact them for further guidance.
6. There is no support over email, phone call, we need to visit them each and every time we had any simple of support needed.
7. Now there is again another new person, and then again we are given an array of documentation and asked to provide the same.
8. We provide them with the documentation in early 2019 and followed up.
9. They merely filed my case, and then stopped doing anything.
10. No response on spouse application no response on any phone call or email. It was on this condition that we had actually proceeded with wwics.
11. No update on my case where is it lying and what would be done thereafter.
12. We have no clue, numerous calls gets unanswered and not sure what are they upto.

Since we are no where near to any of the service promises made by them, i just want the amount which we submitted to them to be refunded back, compensation for the harassment.
We travelled multiple times to them to just get only false promises.

Complaint Status

[May 09, 2019] WWICS Group customer support has been notified about the posted complaint.
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    WWICS Group - permanent residency for canada