WWICS Group — wwics misguided me, making false commitments and never return my money

My file number is 125530 and my name is mandeep singh bamrah. I deposited 136000 rupees to wwics mohali for processing PR of Australia on 13 February 2018. That time I showed all document to Shikha madam. She said these documents enough for my PR case. Moreover she told me if any problem occur during the process they will refund my money. i provided all documents for my case. When I deposited payment wwics executive told me they take one month to ready file and next three month for assessment. But after 6 month they did nothing. I never expect irresponsible and uncooperative service from wwics. They misguide me. I totally dissatisfied with wwics. Because of poor service from this company two week ago I closed my file and i want my money back as they not logged my file. This company hurt the sentiments of people. This company made wrong commitment and misguided me. Please help me to refund my money.