[Resolved]  Www.askmebazaar.com — Didn't get refund for more than 2 months

Website:www.askmebazaar.com

On 3rd August I bought one Bltra Electric Dosa Pan(SDP-101) through www.Askmebazaar.com and order id. was- AB4439242 and subtotal after discount was 716. Money was transferred through www. Payumoney.com but it was debited through my Uco bank A/c and debited amount was Rs708( attachment uco bank transaction1 jpeg) and rest was provided by (eg.Rs 8) by M/S www. Payuomoney.com as discount. But after placing order I didn't get any order confirmation and I raised an issue with M/S www.Payumoney.com and money was refunded But after some delay I got order confirmation email and it should be "cash on delivery" It was dispatched from your Karolbagh New Delhi facility and dispatched through BLUEDART and delivery person collected Rs716 cash from me.. But I received the carton and after opening carton I astonished to see that I have got one Baltra GEM BTL 112 emergency light, which has no connection with the ordered product and which I don't need. After that I contacted your customer service over phone at -[protected] and one complaint was registered. After that I got one SMS that refund was initiated at your end from 28/8/15 but I same was not reflected at my A/C till date. After that I lodged a complaint and your tame informed on 30th Sep that it will refunded 8-10 days.But 15 days has elapsed I didn't get a dime. I am very much disappointed
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 16, 2015
Ask Me Bazaar Customer Care's response
Hi, Apologies for the inconvenience. We would love to resolve your complaints at earliest. Register them here: http://support.askmebazaar.com/ Regards, Sunny Team Askmebazaar
Complaint comments 

Comments

Several times I informed you that initially it was a prepaid order and
money was transacted through Payumoney, due to some issue it was refunded (Rs716),

BUT IMPORTANT POINT IS THAT AFTER that order was converted to COD order, and BLUEDART people collected Rs 716 from me as a cash but delivered wrong product with proper packaging and carton .I DIDN'T GET THE REFUND OF THIS CASH AMOUNT.

I think it will clear your confusion. Please read the previous ticket carefully. It was properly written there. Previous complaint link-http://support.askmebazaar.com/helpdesk/tickets/4423, Attachment are also there, PLEASE READ CAREFULLY.
Order No: AB8883999.
Item :LED Bulb Nos. 5.
All 5 Bulb Fuse within 2 days.
Do Needful.
Awaiting your positive reply.
N. T. Parmar
Mb: [protected]
Mail ID :[protected]@yahoo.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ask Me Bazaar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    4638
    Pending
    2
    Resolved
    3185
    Ask Me Bazaar Phone
    +91 44 4444 4444
    Ask Me Bazaar Address
    1205, 12th Floor, New Delhi House, Barakhambha Road, New Delhi, Delhi, India - 110001
    View all Ask Me Bazaar contact information