[Resolved] www.BookMyShow.com — Pre booking or refund

Kannan RMK

from Salem, Tamil Nadu

Address:	Coimbatore, Tamil Nadu, 641015
Website:	bookmyshow

Rub: pre booking / refund
Ref: book my show booking id number - tgal[protected]
Mail id: [protected]@gmail.com
Mail id: r. [protected]@gmail.com

Dear sir/mam,

I booked 6 tickets today, wrong theater and language selected.
O kindly help to refund amount or pre book the tickets now.

Thanking you,
Kannan
[protected]

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Jun 12, 2017

Complaint marked as Resolved

Verified Support

May 12, 2017

BookMyShow Customer Care's response Hi Kannan,

When tickets are booked on the website there are 3 stages where the booking details are mentioned on the order summary. Once the tickets are confirmed we are unable to cancel, exchange, refund or manually modify as the tickets are booked with the cinema directly and since they have a zero cancellation policy we have to abide by the rules set by cinema. You can certainly gift these tickets to family/ friends and bring a smile on their face.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative