[Resolved] www.Oxigenwallet.com — fraudulent transaction of rs.4040/- on[protected]

[email protected]

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400043
Website:	www.OXIGENWALLET.COM

On[protected], at about 5 pm, i received a call from mob. No.[protected]
Stating that i am speaking from sbi and that i have some reward points to my credit and that they are crediting my sbi credit card with the above amount and asked for the card details. I had a doubt that it is fraud. But they spoke in such a way that they made me believe that they are from sbi. Then they told me that they are sending me a otp to my registered mobile no. And to which i was forced to tell them the otp no. This phone i got from mobile no.[protected] as the previous line got disconnected. Immediately after this i got a call in my regd. Mobile no. From sbi stating that this is fraud and that you are blocking my credit card and sending me a fresh card to which i have already got it 2 days back. I[censored] can stop the payment of rs.4040/- i shall be grateful. The otp is 510832.
S jagdish

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Mar 29, 2018

Complaint marked as Resolved

Oxigen Services India customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Oxigen Services India Customer Care's response Hi Jagdish,

Doesn't sound good. Please ask your bank to forward us the e-mail from where they've mentioned it's an unauthorized transaction at fraud.[protected]@myoxigen.com. Our team will investigate the issue further.

If you've any further query, please let us know.

Thanks,
Oxigen Care