[Resolved] www.Paytm.com — wrong deduction | |||
Sir i have recharged my bsnl mobile number [protected] through paytm.com on[protected] amount has been deducted from my state bank of india saving account but i did not received any recharge so i contact to paytm care helpline and they promise me to refund my money in between 3 to 21 days since now i have not received my money and now website stop replying to my emails kindly help to get me my money back... paytm order number was :[protected] and SBI account number is [protected] and bank transaction id is IGN4230198 transaction date [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It indicate the transaction against Order Id[protected] got failed and later it was refunded back to your bank.
As per our records, we initiated the transfer of Rs. 251 to your bank account from our side as of 30.10.2013. We suggest you please verify your bank statement till the date.
In case of delay in receiving refund, you can check with your bank with refund reference number CA0907211CC8C132.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com