Address: | Bangalore, Karnataka, 560103 | Website: | www.urdoorstep.com |
Hi, I placed an order no[protected] with urdoorstep.com. I am supposed to receive the order by 19th feb 2016. But have not received it yet. urdoorstep.com is NOT at all responding to any emails. I called them several times but no use.
Order Number : 3787619
Order Date : 18-Feb-2016
Payment Method : Credit Card
Payment Gateway : PAYU
Shipping Mode : Standard
Delivery Slot : 19-Feb-2016 [09:30 AM-12:30 PM]
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I placed an order on 13 July for vegetables etc and it was delivered on 14 July 2016. The delivery boy hurriedly unloaded all the items and before even we could check he was asking for a signature. I believed that he had delivered all items in good faith and signed the delivery challan. But after he left when we checked up the stock, we found that two coconuts were missing. I made a complaint by e-mail and was assured that it would be delivered shortly. Again a few days before today I ordered some vegetables .plantains etc., & also submitted an online complaint with the order for supplying the missing coconuts. and it was delivered next day. surprisingly without the coconuts and also On checking the items, I found that the cauliflower had worms in it and wanted it replaced. The answer from the delivery boy was that it came from head office and therefore he was helpless.
From my above experience I don't think it is worth buying from this trader unless he improves the quality of products and has respect for customer complaints and finds a solution for immediate return of bad/unwanted items by returning the money on the spot
KR Dasharathi
Tatanagar bangalore