[Resolved]  Xeryus Retail Private Limited — armaf perfume order not received

Address:Hyderabad, Telangana
Website:www.armaf.in

Hi,

I am Mohammed Muthiur Rahman from Hyderabad, India. On 11th of October I placed an order for Armaf Club de nuit intense man perfume. I paid ₹1598 through my debit card and the payment was made through PayU and the merchant was Xeryus Retails Private Limited. It was also written that for any issues I need to contact unboxed.in. After that suddenly from very next day I was unable to login to the website. When I track through the order ID it says the order has not been shipped yet. The order ID is 9008737. I'll attach a screenshot of the receipt as well. When I try to reach them on call neither armaf.in people pick up nor unboxed.in people. I am beginning to feel that these are fraud companies and my money is lost.
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Jan 27, 2019
Complaint marked as Resolved 
I found out the contact number of owner through one of his websites. He helped me resolve this issue. He also gave me contact number of a support person who made sure that my order is delivered. The product was damaged when received so they were kind enough to send me another one.
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