Xiaomi India — 4 months and the product is useless

 
2 Reviews
Jabalpur, Jabalpur District, Madhya Pradesh, India
 Alveena on Apr 20, 2019
I dont know how seriously does mi takes these complaints coz i don't see much of a difference in their services.. I bought redmi note 6 pro on 1st jan 2019 and its hardly been 4 months and the mother board of the phone is gone as claimed by the service centre! They say liquid damage.. What on earth is a warranty for if you cant cover a few drops of water entering into the phone.. It was not that i dipped this phone into water or get wet in rain!! It was just held with wet hands.. Now how sensitive can these phones get that they r not even fit to be used in a regular world,! Its no perfect world where the phone wont come in contact with water for even once in its life time!! You guys are good with taking all of our hard earned money and being least bothered to help out the customer!! How can u claim the price of repair to be as much as the cost of the. Phone itsel[censored] How does that even make sense!! 8k for a repair where the phone was bought for 12k!!! U think everyone owns a business like u to spend such obnoxious amounts on phone repair and that that too in a period of just less than 4 months of purchase!!! Truly heart breaking.. And with the way u respond to any of the customer's requirement u should really have some heart for the ppl u sell it to!!!
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I agree with you. But every single company charges extra for water damage. That’s why some companies offer insurance. And that’s why the better phones these days are water resistant, but even they don’t give service if you get water damage.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    4%
    Complaints
    4242
    Pending
    0
    Resolved
    149
    phone
    +91 92 1269 2126
    location
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    Xiaomi India - 4 months and the product is useless