| Address: | Gandhinagar, Gujarat, 382022 |
I am facing issues related to bettery drainage for my MI BAND HRX. According to company, it should work for 15 days. But my band's Bettery drains out in 6days. I have also completed to customer service store. I have visited store several time to get replacement for my product. However every time they have provided me a defected piece. After passing through all of this I have complained in customer care number but they are just providing me a long process to follow every time. Not giving me a proper answers.
I am too much tired from all this process. Few days before I visited customer service center one last time. But instead of replacing with new piece, they are just blaming me that, it's somehow my mistake and also misbehave with me. I have submitted product their, but they are saying that we will replace but we will provide no guarantee on product.
How this is valid? Currently they are just wasting my time because I have few days left to complete my one year warranty, after that they will not take any responsibility on product. So please help me out. I need solution as soon as possible.
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