[Resolved]  Xiaomi India — customer care centre unable to repair my phone even after 3-4 attempts and misplaced my jbl earphones

Address:

Mandsaur, Madhya Pradesh, 458001

Hi,

This is regarding the poor service of Xiaomi Service Centre Mandsaur City(Madhya Pradesh) Address- Nagar Palika Complex - Pin Code 458001.

They just making me fool everyday, I am tired of going Mi service centre everyday for my mobile handset Mi Note 4,
1st day

Initially my mobile microphone was not working and also the earphones getting a hell lot disturbance while connecting in the phone, my phone is under warranty, So i went to Mi service centre Mandsaur city, they just blow the dust from the device and give it back to me saying it will work fine now and there is no problem in the device itself.

2nd day
Microphone of the mobile still didn't worked and I again went to the support, then they checked the device and said Motherboard of the device needs to be replaced, also they took my JBL earphones worth rs 1200 for checking afterwards the Motherboard replacement.

After 3 days

They told me it require 3 days time for repairing, I went there service centre again after 3 days, they said me to come after 2 hours as they are about to repair my device...then again I went to the service centre and then they told me come tomorrow as mobile is still not repaired.! What the Hell...!!!

Now, i.e Today 10 April 2018

I again went to the service centre, they give my phone to me by saying that its working fine now, but Wait..!! Now they misplaced my Earphones which they took on the first day.! seriously disgusting..! The guy at the service centre give me the excuse that he might forget the earphones at his home..! Is this a joke...! They took my earphones for their personnel use at home..!

they again said to me to come tomorrow for the earphones, i said ok...and came back to my home, and at home when i tried to insert my sim into the phone the Sim tray is not working.. I am unable to pull off the sim tray from the device...!! Even Worst now...!!

What a piece of ### service from Mi, really disappointed..!

I want the replacement of my phone now...and my Earphones back to me..! Never ever gonna purchsse any Mi product now..!