[Resolved]  Xiaomi India — Defective Mobile not sending replacement from 1 month

Hi Team,

I have order 2 Redmi 9 prime mobile space blue 4gb+128gb on 7th September 2020. But i have received defective product and Customer care said they can't pickup and have to submit at Service center. So I submitted the mobile at Service center around 15th September and gave new address for replacement.

It has been 1 month and still I did not get any replacement or any refund l. I keep calling customer care they keep saying same thing over and over again.

Kindly resolve the issue either send replacement or refund my money.

Order Id:[protected]