Address: | sparsh aura A103, opp silver flora, swaminarayan park area, vasna, Ahmedabad, Gujarat, 380007 |
My panel is showing scratches in one side and looks like that it hits by something although the outer glass is untouched without a single scratch. When i lonuged a complaint today about same i got service engineers visist schedule for tomorrow but somehow he just visited and saying that it is a physical damage. I showed him my invoice where it is mentioned that one year product warranty and additional 1 year panel warranty. He is telling me yhatit is not covered under warranty and the cost of replacement is rs 37000/- whereas the total cost o[censored]nit is rs 39240/-. Now i am trying to connect customer care but they are also not in reach.
Guide me where and how to process wither i will go the the grievanve cell of mi or i will approach consumer court.
Hope for the positive reply
Regards
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