Xiaomi India — mi complaint

Address:

Surendranagar, Gujarat

Dear sir,

I m kanaiyalal patel from surendranagar - gujarat

I purchase mi y1 light from akash mobile shop dated on 20/4/2018.

After that my phone is not working properly (Swtich off problem / display not properly).. Than i send my phone your authorized service center @ surendranagar dated on 19/6/2018 & your service center send back my phone on same day. But my phone is not working properly.

After that i send my phone to service center on next day (Repeat job) your service center not create job sheet also for my repeat repair.

Till today my phone is not working properly. Today i also visit on akash mobile shop - surendranagar, but owner of mobile shop is not available & shop's staff say to me it's not our subject please visit service center again.

Please tell me how many time i visit to your service center??? Your service center engineer nothing work to do in my mobile... Service center send back my mobile without problem solve. Every time service center say "if you are not satisfied with us than please go to ahmebdabad or rajkot"

On my experiance... I never refer to purchase your mobile to other...

Please answer us... What can i do for that? Other than i complain in consumer forum.

Please answer me as soon as possible.

Regards

Kanaiyalal patel[protected]