Xiaomi India — mi tv defective on arrival

Address:Darjeeling, West Bengal, 734101
Website:[email protected]

Tv sound not working properly, the problem was there from the first day the technician of the service centre installed the tv, he knew about the problem and instructed me many solutions but nothing worked, when i asked for replacement the company is telling me i had to make a complaint within 10 days. What i don't understand is who the service centre guy is from.
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