Xiaomi India — mishandling of my newly redmi k20 pro. .

My name is ravi kumar. My no. [protected].
Mobile - redmi k20 pro.
I bought my new phone on[protected].
When i gave the mobile phone to service care (Bhagalpur, bihar) on[protected] to resolve the problem of my blinking display, your technician told me that we submit the mobile phone without the screen guard. So your technician take out my newly phone screen guard and submit my phone and told me that it will resolve in 4 to 5 days. At that time my screen was in excellent condition. And after that when technician return my mobile phone on[protected], no problem was resolved and your technician told me that it is out of warranty and you need to pay rs 24895 to resolve it. And also when they return my mobile phone i found many scratch on the mobile screen and also back side of the camera, rubber like material is coming out of it. But in paper delivery date mentioned is on[protected] but i got my newly phone on[protected] by your technician.
So, i request you kindly replace my newly mobile phone or change the scratch display and back side of the camera from which rubber like material is coming out of it. And also take necessary and needful action against your technician because of mishandling of my newly mobile phone it screen got scratch and rubber like materials is coming out from the side of the camera.
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2019
Updated by Kumar500
Very bad mi service.Till date my problem is not yet solved.And at MI service center they declared my mobile phone out of warranty.And also scratches done in the display by the technician of Xiaomi.Till date my k20 pro problem not resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information