Xiaomi India — negligence at redmi store regarding phone repair

Address:

Visakhapatnam, Andhra Pradesh

I has been five months since i bought my redmi note4.
I have issues with the phone.
Two months back it was hanged.
I went to the redmi store and got my phone repaired.
Even today it was hanged and in the redmi store it was told that they won't fix the problem.
It's not even a year and inspite of having warranty they refused to repair.
It's all the problem with software.
And they are saying the screen should be changed or else the problem can't be fixed.
They are not even taking it into consideration.
A complete negligence was shown.
The store is located in
7-16-62, opposite rajiv gandhi statue
Old gajuwaka, visakhapatnam
So arrogant in even responding.