Xiaomi India — Redmi note 3 mobile

Address:

Amreli, Gujarat, 365421

Subject : mobile phone repairing

My name : rahul parmar

My contact no : [protected]

My city : babra, dis – amreli

My complaint against : poojara telecom pvt. Ltd.

Poojara telecom pvt. Ltd contact no : (+[protected] / [protected]

Complaint category : electronics appliances

My complaint description:

I purchase new mobile redmi note 3 (4g) 3/32gb gold:xiaomi (Rs:-12, 989) from poojara telecom pvt. Ltd. Rajkot on[protected]:12 and they give me one year replacement warranty. And also give me ouch platinum power assurance (Rs:- 868.70)

Then after few days (22/03/2017) my phone will be automatically switch off, then after i try to swift on my mobile screen not working.

Then i give my mobile for service in poojara telecom pvt. Ltd. Rajkot on 23/03/2017 my claim id is 6784 and he ask me you come after 1 month then get your mobile. And after 1 moth i go to this shop and ask to give my phone but no any person respond response me and one man get my job card. Then after some time one person ask me today your mobile not repair so you come after 2 days so i go to home. Then after 2 days i go to poojara telecom pvt. Ltd. Rajkot and ask to give my job card but poojara telecom pvt. Ltd. Not give my job card. And if you not understand my problem please call me rahul parmar [protected] please help me. And solve my problem.