[Resolved]  Xiaomi India — Old damaged mobile delivered

Address:Kumbhariya, rapar, kutchh

I ordered the mi Redmi Note 9 Pro Mobile online in mi store and when the order came and opened, I saw an old Samsung j7 damage mobile box inside was completely packed. Samsung's j7 mobile came out when I requested xiaomi India,
it said you send photos of box and product i send all photos and unboxing video Later he said that the item was sent well from our side. Your complaint is closed

Please help

Order id, [protected]
Delevery date 28/09/2020
Email, [protected]@gmail.com
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Oct 14, 2020
Complaint marked as Resolved 
First I called the company and registered the complaint Then that loco gave me a complaint number and them he gave all the pictures Then I send him all the photos and after a day or two, his email came that the seal product was sent from us, so we close your complaint. Below I am sending you an email that I received Dear Customer, Thank you for contacting Mi India Support. My name is Abdul. This mail is in regards to your complaint regarding Wrong Product Delivered. This email is to inform you that we have investigated from our end and found that the product was delivered in intact condition. Hence, we will not be able to process the request. Please note that this case will now be closed. If you have any other queries, please feel free to contact us. Sincerely, Abdul
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