[Resolved]  Xiaomi India — ordered not complete

Address:Bangalore, Karnataka
Website:[email protected]

I have ordered max2 flip cover and 2in1usb cabel my order. Id-[protected] placed on 7/11/2017 i also use mi token witch was given by co against order i used 5999 token for rs 500 discount and remaining amount rs 548 pay by credit card but still today in my a/c order is open but the customer care said that due to technical your order is cancelled and refund of rs 548 is created in your a/c 5to6days but i request them what about my mi tokan witch is not used this is your fault it is not a true way of business this is like a chitting first use token then cancelled order and said that ones use token can not be refunded it is totally chitting by the company i also complaint in the consumer court against the company policy to chitting the customer
+2 photos
Was this information helpful?
No (0)
Yes (0)
Nov 11, 2017
Complaint marked as Resolved 
No one step taken by the company I received a mail from xiaomiindia customer services [email protected] by Sayani Kundu give the reason for this complain no 1711009-009739/171109-006827 that there is no alternate either accept your refund and forget my mi tokan witch is earned so many orders given by me it is 100%chitting by the company because it is not my mistake and also the item ordered by me is in stock at that time but no solution give me by the company I want only dispetch my order as soon as possible either I think that it was only farud with me from company
Nov 11, 2017
Updated by SANJAY SHAH4455
I just want to know that what is the policy of the company that how to chhit the customer and also how it possible to close the order by me witch is open after 4 days options to close Frome me given by company
Nov 11, 2017
Updated by SANJAY SHAH4455
My complaint's solutions is only either fullfill my order by company or give me back my mi tokan witch is used in this order and refund me my money otherwise I will give my justice from consumer forum
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information