Xiaomi India — phone under warranty but company not accepting | |||
Recently bought a new redmi note5 pro 3-4 months back from flipkart, but it has turned out to be my biggest mistake After 2 months o[censored]se, it started facing some issues: 1. It wasn't reading the dual sim 2. Fingerprint sensor stopped working. So i went to nearest redmi official service center (D-3, 2nd floor, main, mata mandir rd, dr ambedkar colony, chhattarpur, new delhi, delhi 110074), but they said that there is some issue with phone's motherboard and it would Cost you around 14k to rectify it. Also they told motherboard is not taken under warranty. I was really disappointed with the response (I cannot understand what comes under warranty if the part that cost Nearly 90% of the phone's doesn't come under warranty). I am posting in a hope that redmi india should really look into this. Was this information helpful? | |||
 1 Comment | |||
Comments
My redimi note 5 pro fault is not able rectify by mi service center. Though it was deposited four times between 20 dec 18 to 10 Jan 19.This had caused me great inconvenience to me. I had visited mi center for more than 8 times.please treat the matter at the earliest.service center is not able to detect the problem.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
4%
Complaints
6124
Pending
0
Resolved
259
+91 92 1269 2126
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
View all Xiaomi India contact information