Xiaomi India — Poco X3 Pro motherboard dead, speedy repair or extension of warranty

I submitted my phone Poco X3 Pro in Xiaomi service center on 16/01/2023 as the motherboard of my phone was dead. They told me that I would receive my phone within one and half months. They returned my phone on 22/02/2023, but I have to submit it again as after changing the motherboard the camera of my phone was not working, more specifically the camera was not opening. But now near about 1 month has elapsed already and they are saying to allow them another 2-3 months for such repairing work. But without my phone I have to face a lot of difficulties. But no positive answer is received from their side. And also my warranty of my phone is ending on 02/04/2023. Hence if they take 2-3 months time to repair my phone my warranty period would be elapsed. Hence I am seeking a speedy repairing or extension of my warranty period.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Apr 05, 2023
Updated by _Samu_
After my complaint I received a call from your end, you assured me that I will get my phone within 2nd April, 2023, as warranty cannot be extended from your end. But today i.e. on 5th April, 2023, I didn't get my phone back and the service center is demanding another 2-3 weeks and also they are saying that they have not received any official complaint for my phone. It is really frustrating, however I cannot afford such extention, I am requesting you to talk to the Barasat Service Center ( I am attaching its phone number and address ) and tell them to repair my phone within 2-3 DAYS or ask them for a REPLACEMENT of my phone of same quality.

Mi Service Center, Barasat, West Bengal (Infotel)
Address - 77/1 Jessore Rd, Mahanam Plaza, Dakshinpara, Barasat, Kolkata, West Bengal 700124
Phone number - [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information