Xiaomi India — Redmi 1s Charger Burned The Phone. | |||
My Redmi 1s was purchased about 3 months back and was working all good with no heating issues or such. Last week when I kept the phone for charging and came back to make a call in just 5 mins and saw that the charging pin melted the phone and is now stuck inside the phone. The lower body of the phone (near the charging pin) is molten. The phone is working fine but the only problem is I cant charge it now since the pin is stuck and wont come out. I reported the incident in the nearest MI repair center (Touch-Srishti Services 10th Main, 4th Block, Rajaji Nagar, Bangalore) and they told this wont be covered under warranty. This is purely the charger defect problem and I am not sure why it is not under warranty. The policy says that it should be covered under warranty but still they refuse to repair it. Please assist. Was this information helpful? | |||
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Xiaomi India customer support has been notified about the posted complaint. Feb 02, 2015 Updated by atulnain007 My Redmi 1s was purchased about 3 months back and was working all good with no heating issues or such. Last week when I kept the phone for charging and came back to make a call in just 5 mins and saw that the charging pin melted the phone and is now stuck inside the phone. The lower body of the phone (near the charging pin) is molten. The phone is working fine but the only problem is I cant charge it now since the pin is stuck and wont come out. I reported the incident in the nearest MI repair center (Touch-Srishti Services 10th Main, 4th Block, Rajaji Nagar, Bangalore) and they told this wont be covered under warranty. This is purely the charger defect problem and I am not sure why it is not under warranty. The policy says that it should be covered under warranty but still they refuse to repair it. Please assist. | |||
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Photos Of My Burnt Phone
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I purchase a Xiaomi 1S phone in September 24, 2014. on 16.01.2015 there is network issue in the phone. when I go for Service Centre i.e. J-34, Basement, Noida Sector-18, UP. He give the assurance for repair the same by 7 days, but now 19 days gone, I am not receive the phone from service centre. Today, i.e. 03.02.2015 when I call to Customer Care Xiaomi, they told me that the phone will be repair within 20 more days. So, I suggest all that you never purchase the Xiaomi's any product, because there is no any service in india.
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