[Resolved] Xiaomi India — redmi 5 , radio off issue
Svsvverma01 on Jul 12, 2018
Dear Sir/ Madam
I have purchased Redmi 5 from amazon.com (Dharshita Ashiyana Pvt Ltd as Seller) on 19 June 2018.
It was working perfectly fine, suddenly on 4 July 2018 we couldn't call or receive any phones on that number. It was found that during it shows RADIO OFF and notice to make aeroplane mode off.
We have checked and called Customer care as well to inform the issue. Did everything they told us to do, but it never become normal.
On 8th July 2018 we took phone to MI Service Center, Sohna Road, Gurgaon and still it is not alright.
We will like to have its replacement or refund for selling such understandard product and harming the communication with the near and dear ones as SIM card was changed to match redmi requirement.
Complaint marked as Resolved Jul 19, 2018
Service center has changed complete machinery. Checked at there ends first before informing to collect the phone.
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