Xiaomi India — redmi 8 pro

Address:

Patna, Bihar, 800008

Sir,
I was very anxious when i came to know that redmi is going to announce a brand new mobile phone 8 pro. I was waiting for it first sale with great enthusiasm. Finally the day had arrived and anyhow i managed to grab one on 21st october against online payment of rs 15999/-. The date of delivery was showing expected by 24th october. On 24th i waited all day for my product but your courier partner bluedart didn't handover the same. On 25th same situation and called mi and bluedart several times but only assurance was received. This product was gift for my love which was to be given on the occasion of diwali which is today (Sunday).
I'm very upset and my experience with you is very poor. It was my mistake that i hadn't tried amazon on the day of sale. If i would had done so then the product was shine in the hand of my love.
Now since i had paid the amount against the product so it is requested to please handover my redmi 8 pro at the earliest.

Regards,
Danish
Order no.[protected]
Order dt. 21.10.2019
Awb# [protected]