[Resolved] Xiaomi India — redmi note 4 - network issue

 
3 Reviews
Coimbatore, Coimbatore District, Tamil Nadu, India
 cdhanapal_cc on Oct 17, 2017
Dear sir,

I am facing network issue in my redmi note-4 mobile. I have visited service center for 4 times and the issue is not fixed. I have raised a compliant for the same (Complaint no[protected]. I am unable to use my mobile for more than 15 days. I am calling customer care daily but no proper response from mi side.

Regards,
Dhanapal c
Complaint marked as Resolved Dec 5, 2017
The issue is fixed. But I visited service center for 5 times.

Also posted blog about this in my office site. Redmi image is bad among 2, 00, 000 people(number of employees in my India office).

Redmi can avoid these kind of bad image/news, if the service center is able to fix the issue in first or second attempt.
wajahat hamid's response, Oct 14, 2017
It's not Suresh it's Durgesh kumar
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dont worry sir Xiaomi will sure help you and give you resolution.
Received a call from Mr. Suresh Kumar from grievance team Bengaluru and was told to visit my nearest service centre for in-warranty repair of my handset. I have been going there since 3 days but they haven't received any confirmation from the headoffice or the grievance team.Lost trust completely in the brand.

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    Xiaomi India - redmi note 4 - network issue