Xiaomi India — redmi note 4 - worst response from mi

Address:	600059
Website:	mi.com

I understand that "all the glitters are not gold" through worst redmi brand. Very worst service centre and back end team. I kept my mobile in pant pocket for one hour. I didn't used it. After that i noticed no call or message in my mobile, at that time when i took my mobile i noticed oil like fluid is found in back of mobile and display is not functioning. I know the difference between a water and oil. Hope i you guys especially mi team will also know. Both service centre and back end team forcing me to believe that water or varnish like material is entered into my mobile. But i am the user, i know whether water entered or not. U guys please shut up just understand what i am saying. This is my mobile and i am the user. Mobile is under warranty period i am trying to find the root cause. They are telling, this is not covered under warranty so u need to pay ₹600 for this. Though 600 is not a big amount i can afford that. But the problem is not with me they y i need to pay the amount when there is issue with mobile and mobile is under warranty.