Xiaomi India — redmi note 5 pro motherboard issue

VaddeRaju

from Bengaluru, Karnataka

Address:

560103

I purchased redmi note 5 pro mobile 10 months back. Now i am facing issue with mobile as getting switch off everytime even battery is above 50 %. When i visited mi service center in koramangala, bangalore, i have been waited for 2hr 30 min and they are not cooperative in answering m yquestions. Finally they are saying that it's a mother board problem. We cant do anything. I requested them for replacement. Then they said that, we cant do from our end, please contact customer care. And they charged 120 rs for addressing my mobile issues.

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Comments

VaddeRaju

from Bengaluru, Karnataka

I gave my mobile at Normal Service center, i told the problem what iam facing issue with RedMI Note 5 Pro mobile. He checked the mobile completely and asked for 350 Rs to repair my phone problem. And i asked, what exactly the issue is, he told liquid damage happen to mother board, so due to that phone getting switched Off continuously. Not a big problem, i will make it workable. The same problem told by RedMI Service Center and asked for 8000Rs to repair it. But a normal service center guy did it for 350 Rs and finished it 2 Hrs. After that 1 day i am observing my phone, whether i am facing the same problem. But its not. Its in good condition.

Now tell me, why stupid RedMI Service center Technicians asked for 8000rs?? That to they took 2 Hrs to inspect about phone condition, i, e mother board problem. But here a small service center guy is telling within 5 Mnts?

This is how RedMI Service Center service to the customers.. RedMI is a Worst Service center.