[Resolved] Xiaomi India — redmi note 6 pro complaint network and rough sound

Dilip Sahu2019

from Mumbai, Maharashtra

Address:

Xiaomi Technology India Private Limited 8th Floor, Tower-1, Umiya Business Bay, Marathahalli-Sarjapur, Outer Ring Road, Bangalore, Karnataka, India, Pin Code – 560103, Bangalore, Karnataka, 560130

Dear sir,

This is third time i am drafting the mail in complaint consumer form. I did not get solution from mi even i has been harassed by mi online customer support, mail support and service center.

I have request to mi team to refund my money because i have been facing this issue since 1st day. I visited four time and waste my time and wealth on this oem defect set, but not resolve yet. They are saying forcefully, it is ok.

Kindly help us to resolve my problem otherwise given refund shortly

Dilip
+91-[protected]
Oder no.[protected]
Order date - 25march2019
Job sheet no.- wxin[protected]
Job sheet no.-wxin[protected]

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Sep 5, 2019

Complaint marked as Resolved

It is totally making fool, I visited several time but not repair success. They are deceiving customer till tired of servicing. It is big scam with Indian people to sold chines set with Chinese promise term n condition. Is there our consumer form is not responding matter. Why it is closed case without ask the customer? Can I get reason to cause the close it to consumer forum?

Xiaomi India customer support has been notified about the posted complaint.

May 04, 2019

Updated by Dilip Sahu2019 Not resolved, It is making fool only. They have to harassed the customer only send service center.Please stop to making fool and refund my money. Set is not ok after several repair.

Company is not followup your policy. Why not changed OEM defective piece?

Why forced me to take out job sheet, let me know the reason for not given me job sheet.

May 04, 2019

Updated by Dilip Sahu2019 who resolve it, escalate this call to next level assessment please. My issue is as it after visited several time repaired hand set

Jun 25, 2019

Updated by Dilip Sahu2019 Xiaomi Technology India Private Limited
8th Floor, Tower-1,
Umiya Business Bay, Marathahalli-Sarjapur,
Outer Ring Road, Bangalore,
Karnataka, India, Pin Code – 560103

Aug 03, 2019

Updated by Dilip Sahu2019 Mi Xiaomi are theft. My phone is not usable after 14 times repair, no also get jobsheet and they could not change phone on warranty period of 10 days.The force to me go again n again whenever you are tired of their stupid, fool service repairing process. A big robber and deceiver.

Aug 14, 2019

Updated by Dilip Sahu2019 It is totally making fool, I visited several time but not repair success. They are deceiving customer till tired of servicing.
It is big scam with Indian people to sold chines set with Chinese promise term n condition.

Is there our consumer form is not responding matter.

Why it is closed case without ask the customer?

Can I get reason to cause the close it to consumer forum?

Sep 05, 2019

Updated by Dilip Sahu2019 I have been complaining since 5 months but issue not resolved after 14 times visited. They did not give us job sheet. Online support ask for job sheet for futher investigation, we do talked with service center person for job sheet then say us online support, there is no need for.

We have not been helped while mail and twitter to Mr.Leijun and Mr. Manu kumar jain.
Why are they doing so in this case.
We said, please take away this handset, no need replace or refund but not answering

Who will help me? Kindly suggest.

Thanks
Dilip
+91-[protected]