[Resolved] Xiaomi India — refund delay day by day

Bhuchum

from Durgapur, West Bengal

Address:	Bankura, West Bengal, 722155
Website:	[email protected]

I sri abhishek banerjee, a resident of vill.-sanbandha, distt.-bankura, state-w. B., brought mi a2
Smartphone from mi store (Online) on 16th dec 2018, within single day o[censored]sage i found that the speaker is defective, so the company replaced the phone but in the replaced phone same problem occurred. Again i did contact to the mi care, next day i received a call from the company asking whether i want replacement or refund. As i wanted refund they asked me to send a cancel cheque & keep the phone ready to be the company from my house. I sent a scanned cancelled cheque through email & next day
The phone has been collected by the courier service. The phone reached to them on 8th dec2018. On 12th dec2018 i received a mail from them narrating that ‘’refund will be completed with in 8-10 working days & will be reflected in my bank account. On 17th dec 2018 they call me asking more 8-10 days for the refund.
Till this day refund has not done without any reason. So i am to direct you to take necessary action against my problem.

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Dec 25, 2018

Complaint marked as Resolved

Still now my problem not solve. I send my bank passbook Xerox & mini statement by mail but still now I am not receive any call or email from mi. I receive Rs-1599.00 in my bank account but my phone cost Rs-15999.00.So I call agin & aging mi care they only say 'You receive a call from our higher authority'. So I decided that if my refund not added in bank account next 26/12/18.i visit my nearest district consumer forums & I give a written complaint against mi company. Because mi gives mi to much trouble.

Dec 21, 2018

Updated by Bhuchum When my phone delivered that time I pay cost of my phone Rs-15999.00 but mi refund me in my bank account Rs-1599.00.why? My bank statement attached.

Dec 21, 2018

Updated by Bhuchum So please take action.

Dec 21, 2018

Updated by Bhuchum My contact number- [protected]

Dec 22, 2018

Updated by Bhuchum I brought mi a2 from mi store. At the time of phone delivery i pay the cost of phone rs-15999.00 (Fifteen thousand nine hundred ninety nine) but at the time of refund, xiaomi refund in my bank account rs-1599.00 (One thousand five hundred ninety nine) dated-19/12/18. So the bank statement given below. My contact number-[protected]. So i decided that i go my district consumer forums because xiaomi gives me too much trouble.

Dec 23, 2018

Updated by Bhuchum My problem not solve. My contact number-[protected]

Dec 24, 2018

Updated by Bhuchum My bank account passbook print