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Xiaomi India — Repair charges are too high fake water logging created

Hi, I am contacting you people as i have been a victim of Xiaomi redmi, I bought a Xiaomi redmi note 3 for my wife which was not delivered on time by snapdeal. and to begin with the mobile started freezing in the starting days.
As this was my wife first smart phone she did not complain to me thinking that this could be because of data on the mobile and some times the touch stopped as well.
now one evening when i was inserting another sim card the touch stopped working after i rebooted the system. Now i went to xiaomi redmi they said that if there is water logging then charges would apply i asked them to check the mobile now as i can wait but too this they said it is not a service centre (sector 10 noida c block). there was no water as i can bet on that but i knew they are trying to get money from me, after submitting my mobile i got an answer from them in 2 days stating that i have to pay something like 8500 rs.
They are saying its a water logging i knew it this is going to be the case because they have to change the mobile folder for touch to work and that will cost them nearly 3000 rs so they are billing me on t water logging grounds. Please help me i am disabled my hip bones are gone i cannot even walk properly i cannot take this stress. please help me I cannot afford this price and this is not my fault the mobile is under warranty. . my mobile number is [protected] and my email address is [protected]@yahoo.co.in. Mobile was bought in November 13 2016.
Details of the invoice--
ETAIL INVOICE
INVOICE NUMBER : SC7601/16-17/232912 INVOICE DATE : 13-Nov-2016
SELLER BUYER
TVS ELECTRONICS LTD-BLR-PC
C/o ProConnect Supply Chain Solutions Ltd,
SY No. 102/1, Adakamaranhalli Village,
Dasanapura Hobli, Makali Post, ,
CITY Bangalore / STATE Karnataka
PIN 562123
COMPANY'S VAT TIN : [protected]
COMPANY'S CSTNO : [protected]
Maneesh Srivastava
Sector 12 D-53 First floor Noida
CITY Noida / STATE Uttar Pradesh
PIN 201301
MOBILE [protected]/[protected]
DISPATCHED VIA LH_AIR_NDD DISPATCH DOC. NO. (AWB[protected]
S.N
O
ITEM DESCRIPTION QTY RATE TAX( CST )
AMOUN
T
1 . Redmi Note3 (32GB)
ITEM CODE: BD3195602
ORDER NO: [protected]
SUBORDER NO: [protected]
IMEI No: "[protected]", "[protected]"
1 11373.
46
625.54
(5.50 %)
11999.
00

Total (inclusive of Taxes) Rs. 11999.00

AMOUNT IN WORDS :INDIAN RUPEES ELEVEN THOUSAND NINE HUNDRED AND NINETY NINE ONLY

DECLARATION

We declare that this invoice shows actual price of the goods and that all particulars are true and correct.

CUSTOMER ACKNOWLEDGEMENT-

I MANEESH SRIVASTAVA hereby confirm that the above said product/s are being purchased for my internal / personal
consumption and not for re-sale.

THIS IS A COMPUTER GENERATED INVOICE AND DOES NOT REQUIRE SIGNATURE

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Updated by Maneeshsakshi Jan 25, 2017
If you need any other details please let me know the so called service centre is in noida sector 10 for xiaomi .
Updated by Maneeshsakshi Jan 27, 2017
please contact me on [protected] if this number is not reachable.
Updated by Maneeshsakshi Feb 01, 2017
I have not recieved any update on this please help me.
Updated by Maneeshsakshi Feb 07, 2017
Hi this is to inform you guys that the xiaomi red mi note 3 mobile that was faulty and was told to me that it will take 8500 rs to get the mobile repaired, I have got that mobile repaired in 300 rs now please tell me on what grounds they told me that it will take 8500 rs, I have been waiting from them but did not recieve any calls from xiaomi, and this tells me that how they bill the customer on the name of warranty because customer is not going to show his mobile to any other shop for repair because the warranty may get breached and due to this they are taking undue advantage of a disabled person like me. I will take this further and i am really disaapointed by consumer care that till now they have not done anything, I am going to paste it on social media and will follow court soon, I am not the only person who is getting affected i will take this fight to the end.
Complaint comments  1 CommentShareTweet

Comments

23, _1_2017 ko power bank ka delivery hua ha. Verry slow charjing lo rahaha ek mobile charj krne ke bad 50%power off ho jaraha ha

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