Xiaomi India — Touch Panel is not working - test failed - Redmi Note 10 Aqua Green 6GB+128GB

Address:

No 151, Sapthshri, Bodhanahosahalli Village

Hi,
Good Day! ordered 2 mi phones( Order ID #[protected]). Delivered on 9th April. Started using Redmi Note 10 Aqua Green 6GB+128GB. Day by day touch panel is not working. i called customer care representative, they are asking me to book the appointment and visit the service center. None of them are able to help.

Its the faulty product and touch panel test as failed. Even after failing how can MI as a brand deliver the faulty product.

Appreciate to resolve the issue.