Xiaomi India — Unfair treatment by replacing my Poco x3 pro phone 8gb RAM/128gb ROM with Redmi note 10 pro 6gb Ram/128gb Rom

Address:Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103

I have a Poco X3 pro phone which I bought on November 7, 2021 and it suddenly stopped working and blacked out. I went to the service centre and they said that the motherboard is dead and they will replace it with Redmi note 10 pro which have very low specifications compared to the Poco x3 pro. The price is also Rs.16000 which is 5k less than the price of my Poco x3 pro i.e. Rs.21000. I find it very unfair and also cannot afford to lose money and hencerequest you to look into this matter so that I can find fair treatment.
+2 photos
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information