[Resolved] Xolo — About Hand Set Problem | |||
Dear Sir/Madam, Within one year I submitted my Xolo Mobile phone 3 times at Servicing Centre(First Oct'14, Second Jan'15 nd third 26th May'15). I am fully disappointed to buying this Xolo Q 1000 Opus handset.This set still now not give me better service. Just calculate, within a year who many days I used this????? After second time servicing when I received this set dan set ok but after one month problem arise...1) Set hitting...2)Display problem : Screen wallpaper suddenly out, , , seen dot on the screen...nd after press on back pix come...3) On-Off Switch not work properly, 4) Head phone not work properly... I paid Rs.9100/- for facing this problem nd several time submit that set, is it your service?????? where my warranty?????? Detail of work Order... Work Order Number :[protected]. Date:[protected] Date of purchase:[protected] Model name: Xolo Q1000 OPUS IMEI No. [protected] / [protected]. Please exchange my hand set nd give me another new one...I m fully disappointed to buying your company's Mobile... Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 01, 2015 Xolo Customer Care's response Dear Mr. Dutta,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 31.05.2015 regarding XOLO Smartphone (Q1000 Opus); as discussed we would like to inform you that your handset is ready for delivery at service centre. Hence, we request you to visit respective service centre and collect the handset as per your convenient time.
For any further query or feedback, please contact us at reach.[protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
reach.[protected]@xolo.in
www.xolo.in
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