[Resolved] Xolo — About phone

Shubhm Soni g

from Lucknow, Uttar Pradesh

Address:

Bhilwara, Rajasthan, 311001

Hello sir, i have buyed Xolo black 1x in 16 Nov 2015..Now it's 1year also not completed but battery got damaged and going bigger day by day..as bcoz of this my back cover also coming outside the phone...I got totally harrased in this phone because of its bad quality..plz replace this model with other same model or resolve my problem.Now I really want justice against these company using Chinese batteries..

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Mar 23, 2017

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Xolo Customer Care's response Dear Mr. Soni,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.XOLO.in