[Resolved] Xolo — Bad response from service centre

devendra gurjar

Address:	Ashoknagar, Madhya Pradesh, 473331
Website:	Google

Poor service in gwalior service centre
Not giving any response and wasted my valuable time when i went there
Staff of Centre only for enjoying and not worry about customer.not giving answer on mobile also. Without looking my handset properly they told me to gave big charge.if they respond before this time then i will get benefit of 1 year warranty

Was this information helpful?

No (0)

Yes (0)

Dec 12, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Xolo Customer Care's response Dear Mr. Gurjar,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in

Related Xolo reviews

View all 1399 Xolo Reviews

Comments

chindu7

My mobile battery goes low and switched off. Then I put charging but its not charging also no charging indication, also not power on.Kindly do the needful.

Xolo Customer Care's response, Nov 15, 2016

Verified Support

Dear Customer,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

Sarvesh Anand

from Rajgir, Bihar

Mera xolo era x service center walla nahi de raha h takriban 10 din ho gaya mera mobile diya hua service center ka naam h Muskan Mobile

Xolo Customer Care's response, Nov 19, 2016

Verified Support

Dear Sarvesh,
Greetings for the Day!
This is in reference to your post dated 17.11.2016, regarding your XOLO ERA X.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, device IMEI number, so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in