[Resolved] Xolo — Battery

Kañhàìýà Sìñģh

Address:

Darbhanga, Bihar

Sir, I have purchased Xolo era gold on j August 13, 2015 vide order no.[protected] through snap deal, But after 20 days its battery is totally dead. For its replacement I have deposited my Xolo era gold with AKS Telecm Chandigarh on 2/09/2015 for change of battery.

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Complaint marked as Resolved

Verified Support

Sep 02, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 01.08.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear Kañhàìýà Sìñģh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Hi Kañhàìýà Sìñģh,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

kkuma90

from Mumbai, Maharashtra

Touch Not workong

Hi Concern !! I tried to connect you but no one gives a satisfactory answer. My Concern is I have a xolo phone X1000S. But its touch is not working. Krishan