[Resolved]  Xolo Black 1x — Not Charging & Not Power On...

Hi Yadav,

Thank you for your response. And my details are bellow.

Name : Suresh V,
Contact No : [protected]
Email Id : [protected]@gmail.com
Convenient Timing : 12:00 PM To 02:00 PM.
My Current Location : Salem, Tamilnadu, India.

Please help me to resolve my problem, I bought Xolo Black 1X just 3 months back, I have bill also. I went service center, they people are not taking my mobile for service, I ask him to boost my mobile battery, then it can be able to switched on. I beg him also. He is not even listening my words, he is telling me that go to Erode Service center, they can resolve your problem. From my location I have xolo service center, then why should I go to other district. I asked him the clarification, and also I asked him written letter. He given a written letter to me. I here attached that letter. In that he mentioned some payment issue with Xolo, so thar he will quit the contract on 28th Feb 2016. So that he will not take my mobile for service. Please take necessary action with Xolo authorized service center people which is located at Salem.

If that service center not taking for service, then whom I have to contact in Salem. I can not go to next service center. I need to get service or replacement from my location only. Please tell me some alternate people.

I verified service center availability then only bought Xolo Black 1x.

Otherwise I won't bought it.

I need to get service here or make replacement, whatever I need it in Salem only.

Xolo and service center agreement, payment issues, all are the Xolo problem. For these reason why should I waste my 10000 Rupees.

Please give me right solution, otherwise I file a case/compliant against with Xolo product and service in Consumer Court.

I hope you Need helpful to resolve my problem as soon as possible.

Thank you...

Actually I am very sorry to say this, In Authorized Service centre guy told me that "Mobile Board Problem, Its won't get switched on it back" like that, But I have given in another service centre, they taken exactly 2 hours(Charged Just Rs. 100), now my mobile working fine. The Kind of people in service centre, they are telling false information and very irresponsible answer...

Please take necessary action to that service man...

NOT RECEIVED MObile

Dear Sir, I have given mobile for repairing purpose on 9th december 2014, till i have note received mobile Mobile Model is XOLO Q 2000l IMEI NO.[protected]

Phone has WiFi problem under warranty period but not any solution from XOLO service team

I logged a complaint by visiting service centre in Belgaum as well as though email id. But not getting any kind of support from XOLO team. They are not replying anything from last 5-6 Weeks...

worst company

i have xolo a500s and this mobile is worst and hanging problem and all the problem occur in this mobile plz give me money of my mobile i buy another phone from samsung company

Dilip Patel

My mobile battery goes low and switched off. Then I put charging but its not charging also no charging indication, also not power on. I went service centre on 1st Aug 2016and on4th Aug, 2016 he gave me me my phone back. when i asked him about the problem he said there is no any kind of problem in your phone . When I remove your back cover your phone started. and I highlight the network problem also. but he do nothing.
I bring my phone and put in charging, it charged 99% i removed charger and within a 10 min. phone switched off and not charging also. I went service centre again and tell him about the same problem and network problem also. i gave my phone on 6th Aug, 2016, my phone is still in service canter. after a weak he is telling me that "may be there is a battery problem, you have to change you battery" he is professional guy and he is saying "May be", after one weak.

Please take action regarding this unprofessional service centre.


service canter add:-
AMRUTHA MOBILES ( Service Centre )

No.4 1st floor, ajantha complex, CT strreet, Marathalli, Near market bustop

Contact Person: Mr Sudharshan Reddy

Phone: [protected]

My details:-
Dilip Patel
mob:- [protected]
Work order no:[protected]

My xolo x1 i have purchased 6 months ago.. But now i think i wasted my all money now it is creating too much problem for me.. I cant able to charge it or on it.. I have given to lava care 3 months ago but it is not ok till now.. Really plz dont buy such companies phone or any product

I have purchased a Xolo X1 Black. It was working fine. Until one day, I was out of battery and suddenly the phone switch off. I went home plugged on the charger and wait for 4 hours. But it was not charging on. Until that time I have been doing a jump start charge. It is hectic as your mobile is not liable to carry anywhere you go. Carry a charger along with your mobile everywhere you go and make sure to always stay near a socket as you never know when your battery will drain up. One of the worst mobile brand I have used so far. Features wise I am glad but battery wise and start up issue, I am sorry to say this but it is pathetic.