[Resolved] Xolo — It doesn't get any updates despite being a famous phone

AHMED SAKRI

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400061
Website:	Www.XOLO.in

I have been using XOLO era 4k from a long time and it does not get any of theupdateIt doesn't get any updates despite being a famous phone.while era 4g got marshmallow update then why Didi this phone get any updates, It doesn't get any updates despite being a famous phone, It doesn't get any updates despite being a famous phone, It doesn't get any updates despite being a famous phone.

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Apr 8, 2017

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Xolo Customer Care's response Dear Mr. Sakri
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in