[Resolved]  Xolo — Mobile technical problem

Address:Vadodara, Gujarat, 390014

Xolo era x mobile purchased on 05 may 16 becames u/s due to charging socket not working properly. phone is still warrenty i have visited 2 times xolo care at lakshya complex vadodara but still phone has becomes u/s due to same problem i think service personnel is not trained enough to repair it pls guide them so that i can overcome this problem & kindly feedback to me on my e mail id [protected]@gmail.com.Or otherwise i will follow the other way
thank u
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Jan 27, 2017
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Dec 12, 2016
Updated by kkparashar
Xolo era x mobile purchased on 05 may 16 becames u/s due to charging socket not working properly. phone is still warrenty i have visited 2 times xolo care at lakshya complex vadodara but still phone has becomes u/s due to same problem i think service personnel is not trained enough to repair it pls guide them so that i can overcome this problem & kindly feedback to me on my e mail id [protected]@gmail.com.Or otherwise i will follow the other way
thank u
Verified Support
Dec 27, 2016
Xolo Customer Care's response
Dear Mr. Parashar,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in
Complaint comments 

Comments

Unfortunately andorid system phone has stoped this is the problem i go many time in care but no solution can find... I will go to the consumer court and case againt ur compNy

Xolo Customer Care's response, Dec 27, 2016
Verified Support
Dear Mr. Peeyush,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

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