[Resolved]  Xolo — Not charging indicator on & not power on... Xolo black 1x 32gb

Address:382415

My mobile battery goes low and switched off. Then I put charging but its not charging also no charging indication, also not power on. I went service center. I give my XOLO BLACK 1X to them after sometime they are telling Mother board problem. I tell them to check battery may be there is battery problem then they said me that no battery problem its working perfectly its in good condition. They tell me put my phone for 1 week to solve motherboard issue. Then i put my phone in service center(named as HARSH TARANG MOBILE, AHMEDABAD, GUJARAT, INDIA) for servicing and take back it after 5 days. When i take it back i ask them that " my XOLO BLACK 1X phone is working perfectly like before. Are you sure that i m taking this phone is repaired 100% working condition and motherboard problem solved."
Thay said " yes, sir its working and motherboard problem is solved. We changed motherboard parts which is not working properly. Also said that there is no battery problem its in good condition."
I take my phone put simcard in and check it with powering it on then going to my home. But next day again i face same problem phone not power on on next day morning.

NExt day i go to same service center (named as HARSH TARANG MOBILE, AHMEDABAD, GUJARAT, INDIA) then they tell me my battery replace how they said that LOL... i m confused before (5 days which i not calculate) 24 hours my battery is good and motherboard infected (with new part change) after 24 hours. How they called them as authorized "SERVICE CENTER."

My Mobile Just 6 months old.

Please respond me. I need proper solution.
My Rs. 10000 money wasted?

Kindly need helpful...
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Dec 20, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2016
Xolo Customer Care's response
Dear Amitkadia,
Greetings for the Day!
This is in reference to your post dated 17.11.2016, regarding your XOLO BLACK 1X.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Verified Support
Nov 19, 2016
Xolo Customer Care's response
Dear Amitkadia,
Greetings for the Day!
This is in reference to your post dated 17.11.2016, regarding your XOLO BALCK 1X.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, device IMEI number, so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
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