[Resolved]  Xolo — Xolo Q1010i - Phone blast

Address:

601204

Hi

My name is Ilayamaran, live in Chennai.

My contact no. [protected]
mail ID [protected]@gmail.com

I was using XOLO Q1010i for almost 2 years, bought it for 11.5k and it was working normal and smooth till yesterday. I was having my phone in my pants pocket and it was idle, didn't ON data or not listening to music too and my phone battery percentage also 80 % only, but suddenly slight fire started coming from battery and within few seconds my phone got blast at behind, battery fully burned and screen cracked, slightly came out from panel. My phone pictures are attached below which got affected.

Now all my data are lost, sim card and mmc also not working and left with small blister over my thighs and my cloths burned over my pocket. I don't know what to do now, couldn't find imei number on my phone because it got burned. So I couldn't go to service center also for repair. I need a real solution for this issue. I also have my phone purchased invoice.

I trusted on XOLO products and recommended my friends too, but now I am facing this problem. I need a right solution and compensation for this issue.

I sent this to [protected]@xolo.in today.

My nearest service centers are

Veenus Cell Point
Old. No. 33, New No. 135, oppsite icic bank, Ayyasamy street, West Tambaram, ChennaiCity: ChennaiPincode: 600045 Contact Person: Mr MurugananthamContact Number:[protected]/ [protected]

Mani Agency
#10, 1st Floor, Anna Bus Stand complex, GNT Road, Redhills, ChennaiCity: ChennaiPincode: 600052 Contact Person: mani kandanContact Number:[protected]/ [protected]

Thanks