Xpressbees Logistics — courier not delivered but status shown as delivered

I have ordered an item from club factory and its couriered through xpressbees. Order number is [protected].

When the courier person called me, i missed the call and he just ignored to update about the courier.

He didn’t handed it over to me but updated status as it’s delivered in my name. What kind of service is this? If you people are not finding the owner will you just throw the stuff and go?

The courier person called me after i raised a complaint and said he has done the delivery. When i said i am not even in the location when he delivered he said he has given to the pg owner. What a worst service?

99722 32547 is the courier person number and he clearly mentioned that they don’t care about the person details who received the courier.