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Xpressbees Logistics — delivery boy takes money on prepaid order

I ordered many things on
One parcel is prepaid, the shipment id for prepaid order is[protected] and the other one is[protected] which is cod of ₹246.
The delivery boy calls for the parcel and ask me to receive that
I asked him is any money is liable on that
He said you know the amount.
I thought my cod parcel is there.
When i opened, it was the order for which i paid before nd delivery boy taking cash of 250 from me.
This is very inconvenient.
He has to refuse to take money.
I called him many times but he say that aapko pta hona chahiye mujhe kya pta.
Phone no of that delivery boy is [protected].
Please don't do this to your customers.

Complaint Status

[Dec 03, 2018] XpressBees Logistics customer support has been notified about the posted complaint.
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    +91 20 4911 6100
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001