Xpressbees Logistics — delivery problems

Hello sir, my name is a. Vishal my registered mobile no is [protected] my problem is credit card has been apporved and dispatched on 28th feb through xpressbess courier my dispatched awd is[protected] and my card has reached to mumbai hub on 1st march itself but xpressbees courier not devilering my card until today they not even care to call me up, but instead of doing their job they are simply updating the stupid status like, my house is closed so cant deliver the courier. What kind of stupid courier service is xpressbees is???. Since i made myself available to recieve the card but nobody came from courier even. Kindly resolve this issue. I need the card to be delivered asap. Thanks.
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I'd like to return the item purchased under Order ID[protected]. It was purchased on the clothingheart.com website. Pleaae advise on the return and refund procedure.

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    XpressBees Logistics Phone
    +91 20 4911 6100
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    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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