Xpressbees Logistics — duplicate product received

Address:

manjeera majestic mall kukatpally opp jntu ground floor shop no g16, 500072

I have received my order today and got different product and not haPPY WITH PRODUCT I have payed 1600 for this.they show me pictures of original product and send me duplicate product worth of 200 when i try to contact him he is not responding i want my refund they say they have return policy but not responding right now it is a request you to take serious action against [protected]@gmail.com mobile;[protected].
MY ORDER NUMBER [protected]. mobile number [protected] vendor code:[protected] AWB NO;[protected].take this fake product back and return my money. the per son who accept my order says he haas refund policy