Xpressbees Logistics — late delivery and unsupportive customer care executive says

 
2 Reviews
 Ch@14 on Mar 6, 2018
The customer care executives are highly irresponsible. The delivery was delayed due to incorrect pin code. Then later i was asked to collect the parcel from the kolkata hub by one of the female xpressbees customer care executives at kolkata.
But at the hub they outright refused to give it, saying there is no system to give the parcels at the hub.
It was very stupid of the executive to ask me to collect it from the hub when clearly there is no such system. Seems like they themselves don’t know what to do.
Horrible service. Highly dissatisfied.
Absolutely unreliable.

Complaint Status


[Mar 06, 2018] XpressBees Logistics customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Dameju pick
No jift
Govindaraju Maturi's reply, Mar 24, 2018
Full damage, no gift pick

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    Customer satisfaction rating
    17%
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    phone
    +91 20 4911 6100
    location
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
    Xpressbees Logistics - late delivery and unsupportive customer care executive says