Xpressbees Logistics — late delivery and unsupportive customer care executive says
ChCh@14 on Mar 6, 2018
The customer care executives are highly irresponsible. The delivery was delayed due to incorrect pin code. Then later i was asked to collect the parcel from the kolkata hub by one of the female xpressbees customer care executives at kolkata.
But at the hub they outright refused to give it, saying there is no system to give the parcels at the hub.
It was very stupid of the executive to ask me to collect it from the hub when clearly there is no such system. Seems like they themselves don’t know what to do.
Horrible service. Highly dissatisfied.
[Mar 06, 2018] XpressBees Logistics customer support has been notified about the posted complaint.
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